Empowering marginalized community with an innovative technology

AbstractThe Malaysian government is aggressive in its innovations in information and computer technology. However, the senior citizens are left behind, mainly due to fear of technology or having low or zero ICT literacy. This paper reports on the usage of a simplified technological device and its impact at two sites in Malaysia. The respondents’ fear towards technology was reduced and they developed interests and needs to seek information online. To conclude, to ensure people's acceptance and ICT adoption, any initiatives to bridge digital divide must consider the A4I2 framework which was developed to prosper the initiative of bridging digital divide in Malaysia which include access, adaptability, acceptance, attitude, innovation and inclusion