The Design of Quality Documentation System at Higher Education Using ISO 9000 Model

AbstractAs a part of national education system under the authorization of the Ministry of Education and Culture, the objective of Higher Education in Indonesia must be in line with those of national education, namely: Indonesian national education based on Pancasila to improve the quality of Indonesian students, human possessing faith and belief to A Supreme God, noble character, good personality, high discipline, hard working, tough and responsible, self reliant, smart, and skill as well as physically and spiritually well.To achieve such objectives above, the Higher Education in Indonesia needs to own a high quality of performance in running their education activities. To put more clearly, there must be directive standards on teaching activities at Higher Education in order to produce qualified human resources as national education objectives mentioned above.The research is aimed at observing the possibility of the implementation of the ISO 9000 in Higher Education to yield an expected standard. Specifically, the objectives of the research is to make assessment as well as to design quality documentation system based on the ISO 9000 model – A Translation for Education extended by Edward Salis. The Higher Education selected, as observation object is Institute of Home Affairs Governance.The result of assessment using the elements of the ISO 9000 – A Translation for Education shows that the entire performance of Institute of Home Affairs Governance is a weak category. In other words, there are many aspects not yet associated with the ISO 9000 requirements – A Translation for Education.What to do in the following step is to design quality documentation system for the ISO 9000 – A Translation for Education linked with academic activities in Institute of Home Affairs Governance, for the system already operated and still has weaknesses according to ISO 9000 requirements – A Translation for Education