New Dimensions to the Analysis of Student Survey Results in the Instructional Process in Higher Education

AbstractThe main purpose is to shed light on the student perception on the quality of higher education instructional process in the state system, as well as to discover the extent to which students are satisfied with their institution across the seven dimensions examined: the roles of teachers in higher education, the qualities of a teacher, the attitude of teacher and its impact on student, the student-teacher relationship, the effectiveness of assessment and teaching methods, and student learning and his/her time for individual study. The paper is structured as follows; first the concept instructional process is discussed as well as existing methods of achieving student feedback. Then, the survey methodology is explained. After this, the results are presented, followed by a discussion of issues