Trust as an element of informal coordination and its relationship with organizational performance

AbstractThe main objective of this article is to contribute to a better understanding of trust issues within organizations to expand and refine theoretical constructs. Trust is approached in the economic perspective as a social mechanism for management. We seek to understand the role of trust in the informal coordination of relational contracts. We approach trust as a critical element in the execution of diverse organizational tasks and its mediating relationship with organizational performance. We conclude that trust is central to a better understanding of relational contracts and that investments made in a management style based on trust should observe economic rationality