Mobility as a Service business and operator models

Mobility as a Service (MaaS) is an emerging concept, which offers a new holistic perspective on how to organize and implement mobility service concepts in the future. The MaaS concept strongly relies on the ongoing digitalization development, which is currently and rapidly changing the traditional transport system and the roles of key stakeholders. However, the path to that future is not clear, since factors like laws, regulations, regional differences, market size, current market shares, active stakeholders and key actors in the market significantly affect the development of potential Maas business models. The purpose of this paper is to present and analyze some of the existing MaaS business and operator models addressed in the MaaSiFiE project, in which business model cases have been analyzed and a state-of-the-art survey has been conducted, including a stakeholder questionnaire gathering different views of MaaS as input for developing a European roadmap for MaaS deployment