Improving the Experience of International Students at IUPUI University Library

The population of international students has significantly increased at Indiana University – Purdue University Indianapolis (IUPUI) in the last five years. They have enriched campus life in terms of culture and diversity. Part of the IUPUI strategic plans is to strengthen internationalization efforts including curriculum internationalization and building a global campus. However, the IUPUI University Library (UL) had not taken steps to provide them with customized services or targeted information literacy instruction because no difference regarding library needs of domestic and international students was assumed. This poster will highlight a journey to developing library services for international students at IUPUI University Library, so that other academic libraries who are interested can benefit from our success and failure. This journey started from forming International Students Working Group with faculty librarians and library staff. The Group has collaborated with other units on campus to identify gaps in services and training. In addition, the Group has conducted informal surveys to solicit their needs and satisfaction which will be presented in the poster. The Group will share their experience in partnership with other units, outreach, different services developed for international students in the poster