LAUNCH AND IMPLEMENTATION OF ENFORCED COLLECTION IN UTILITY SERVICES – MUNICIPAL WASTE DISPOSAL

U postupku naplate potaživanja od korisnika usluga odvoza i zbrinjavanja komunalnog otpada pojavljuje se razna problematika o kojoj ćemo se posvetiti u ovome radu kao i samom procesu pokretanja prisilne naplate potraživanja te daljnjoj provedbi iste. Kroz praksu će se prikazati cjelokupna procedura te utvrditi kolika je učinkovitost takvog procesa kroz pokretanje prijedloga za ovrhu na temelju vjerodostojne isprave koja je neophodna kako bi se prisilna naplata izvršila. Kroz pokretanje i provedbu naplate uključene su institucije kao što su Uredi javnih bilježnika, Općinski i Trgovački sud te glavni faktor potreban za provedbu i izvršenje prisilne naplate Financijska agencija. S obzirom na komunalnu djelatnost koja služi u svrhu zaštite javnog interesa neophodno je držati se zakonitosti te poštivanja propisa koji se odnose kao na samu djelatnost kroz Zakon o održivom gospodarenju otpadom te Zakonu o komunalnoj djelatnosti, tako i na proces potraživanja naplate kroz Ovršni zakon. Sve to je jako teško primjeniti kroz praksu jer postoje razne prepreke, korisnici usluga ne razumiju i ne čitaju uvijek zakone i sama praksa je teško održiva.In the process of debt collection from users of transport and disposal of municipal waste various problems occur that we will discuss in this paper as well as the process of initiating enforced collection of receivables and the further implementation of the same. Through the practice the overall procedure will be shown as well as how to determine how eff ective is such process through the launch of an application for enforcement based on authentic documents that are necessary to execute the forced collection. Through the launch and implementation of collection institutions such as the offi ces of notaries, Municipal and Commercial Court are included and the main factor required for the implementation and enforcement of collection – fi nancial agency. In the acpect of communal activity that is intended to protect the public interest it is necessary to keep the compliance with law and regulations through the Law on Sustainable Waste Management Act and the Public Utilities Act, and in the process of receivables collection through Enforcement Act. All this is very diffi cult to apply in practice because there are various obstacles, service users do not understand and do not always read the law and the practice is hardly sustainable