Impacts of waterless toilet & urinals to smart facility operations : Eco-housing framework

This thesis project is conducted based on the Eco-city framework to encourage the use of waterless toilets and urinals. A water-less toilet or urinal is an environmental friendly technology designated for both rural and urban communities and to promote sustainable practices in facilities management. This project also intends to demonstrate how waterless applications such as toilets and urinals contribute to smart operations of facilities especially in delivering social, environmental and cost-saving impacts. Facility Management operations must understand how to factor in corporate strategies and a long term facility management goals. Misalignment forces Facility Managers to a reactive role which could diminish customer experience within a facility. In order to fully exhaust the case subject, a mixed methods approach was used, incorporating bench-marking of similar ideas in Finland and the user perspective from the interview sections and questionnaires which was done via electronic email and got response from 44 respondent. The interviews were conducted with 20 respondents which recorded in video format for transcription and analysis purpose. Ultimately, facility managers should be able to measure and reconcile any defects in their daily facility operations. The problem affecting the use of the waterless toilet and urinals is common in both the developed and developing countries, namely the knowledge gap in the use of water saving technologies and the lack and lack of facility management initiatives to drive the acceptance of this technology. Thus it is pertinent that the competence in water saving technologies is required where the sewage toilet (old fashioned) system is not efficient. While in consideration of a possible innovative product solution, Mivisions International Limited as a progenitor of the project topic has also offered frameworks to help draw up conclusions based on the observations made during the data collection phase of the project. The research results show that there is a knowledge gap among the target customers and potential user of the product in the adoption of waterless applications. Moreover, the social and economic impact of the use of such technology is not easily recognized by inexperienced users but the environmental impact can be felt. Therefore, the researchers have converted these findings into action by creating effective processes that will draw the attention of the users through activities such as webinars, seminars, creation of social media awareness campaign and product display, and development of network of facility professionals to support the development of stronger and functional frameworks