Implementing a Network Monitoring Tool in a Company IT Infrastructure

Zabbix is an open-source network monitoring tool with the possibility to monitor a compa-ny’s IT infrastructure and alert administrators when problems occur on the level of hard-ware, application or process. The thesis was commissioned by a Finnish retail company. The goal of the thesis was to au-tomate the hardware, application and process monitoring by implementing Zabbix in the company IT infrastructure and to provide a report about its possibilities. In the thesis report a list of Zabbix features and protocols are presented and an explanation is given of the kind of monitoring solutions that were implemented. A how-to guide was composed, so the company could refer to this thesis when changes to the system are needed to perform, such as adding new hosts to monitoring or implement features that had not previously been used. When starting the project, the basic knowledge of the software was already acquired, hence some of the methods used were based on the experiences gained previously. Other research data comes from Zabbix guideline books and online sources. With the help of Zabbix the company can identify and react to the problems immediately when they occur and take preventive measures to minimize the impact on business continui-ty. New development ideas for making the services highly available were found during the research and they could be implemented to Zabbix in the future