As a final farewell for the departed, the funeral is an occasion for the living to express their thoughts for the dead. Though it is obvious that the centre of the funeral is the deceased, it is in fact an occasion for both the living and the dead, as a funeral that is organized to the satisfaction to the bereaved could help both the living and the dead feel calm, peaceful, and unworried. Previous studies have likened funeral to a drama, with the funeral professionals (FPs) and bereaved family members (BFMs) being the actors, and the guests being the audience. Based on Goffman’s idea of dramaturgy, a funeral performance can be separated into a frontstage and a backstage. The frontstage is where the performance takes place, and involves the...