PERANAN PEMERINTAH DAN LKY (LEMBAGA KONSUMEN YOGYAKARTA) DALAM RANGKA MEWUJUDKAN HAK-HAK PENUMPANG (KONSUMEN) BECAK MOTOR DI YOGYAKARTA

Becak motor are prohibited to operate in Yogyakarta as it is deemed to have not fulfill the specifications, security and road worthiness standards thus having negative effects and violate the consumers’ rights as becak motor user. However such prohibition is still breached by the becak motor drivers. Therefore the main issue which will be answered is what are the roles of the Government and the Consumer Protection Agency of Yogyakarta in the prohibition enforcement on the operation of becak motor to protect the consumers’ rights as the user. This legal research carried out by the writer is an empirical research, which is a research focusing on the behavior of the public. The result of this research is the government role which is the Trasportation Agency for not issuing any reccomendation for the becak motor to operate in Yogyakarta and providing education to the public for not using the transportation service of becak motor. While the actions conducted by the Police is to implement road raids and issuing tickets. Moreover, the role carried out by the Consumer Protection Agency Of Yogyakarta is to provide education and socialization to the public regarding the prohibition of becak motor to operate in Yogyakarta. The steps taken by the Transportation Agency, Police and the Consumer Protection Agency in enforcing the prohibition of becak motor and protecting the consumer’s rights are in accordance with the prevailing Laws and Regulations