Ergonomics of bank employees working with computers

Aim. To estimate the correlation between health and ergonomic working environment conditions of the “X” bank employees. Objectives. 4. To estimate health complaints of those working with computers. 5. To make subjective estimation of working conditions. 6. To estimate correlation between health complaints and working conditions. Methods. The research was made with the client service specialists working in the “X” bank in Kaunas town. There were 128 client service specialists working at the “X” bank during the research time. 128 anonymous questionnaires have been distributed. They were correctly filled and given back by 120 respondents (response rate 94%), 110 of which were women (92%) and 10 men (8%). The variation of age of the respondents participating in the research is from 20 to 25 years. Methods practiced during the work process: review of the science literature, analysis of the documents, anonymous questionnaire. SPSS packet and Excel program were used for the statistical analysis of the material. Results. 73% of the respondents feel vision disorders after working with computer, 57% feel pain in neck and shoulders’ area, 8% did not complain of a headache. Only 13% of respondents do not experience stress during work. There are no significant differences for the statistics when estimating neck and shoulders, wrist and waist pains with the computer. 26% respondents were put au fait with the health risks of working with computer before placement and only 19% knew how to plan out the working place properly. Conclusions. Client service specialists mostly had ophthalmologic symptoms, felt pain in neck and shoulders’ area. The equipment of the working place is good enough, though some working conditions should be improved. Correlation was estimated between visual disorders and reflections on the computer monitor, and between visual disorders and the absence of sectional illumination. Statistically credible results are noticeable between wrist complaints and longer working hours