Add to ORKGThis paper examines the application of service delivery review approaches in Ontario local governments based on surveys and consultations with municipal managers in Barrie, Brantford, and the United Counties of Leeds and Grenville. The findings reveal that there is a strong commitment among municipal managers to excellence, improvement, and information sharing and they are seeking more information and advice on how to manage organizational performance, people, and money
To deliver quality services to customers is the desire of every public organisation, but what matter...
This paper examines the extent to which Ontario police business planning processes include effective...
This paper examines the relevance and significance of user fees in Ontario based on case studies tha...
One of the techniques used by municipal administrators to evaluate their spending is the Service Del...
This paper examines the role of Ontario municipalities in redistribution in an effort to understand ...
Focus on results and accountability in public performance management is now firmly entrenched. Gover...
This paper examines the devolution of ambulance services in Ontario from provincial to municipal con...
Ontario has seen significant changes across the municipal landscape, including the realignment of se...
This paper examines whether the short- and long-term goals surrounding the Ontario government’s deci...
This paper examines the barriers that stakeholders must address with respect to effective public sec...
This 2nd edition of the Manual brings together advice, toolkits and templates to help councils regar...
This paper examines whether municipal reform has led to local government developing self-initiated, ...
This paper examines whether a performance management system would help the amalgamated City of Ottaw...
This paper examines the Ontario government’s proposed major changes to the local government of Ottaw...
This paper examines the appropriateness of business process re-engineering (BPR) in the improvement ...
To deliver quality services to customers is the desire of every public organisation, but what matter...
This paper examines the extent to which Ontario police business planning processes include effective...
This paper examines the relevance and significance of user fees in Ontario based on case studies tha...
One of the techniques used by municipal administrators to evaluate their spending is the Service Del...
This paper examines the role of Ontario municipalities in redistribution in an effort to understand ...
Focus on results and accountability in public performance management is now firmly entrenched. Gover...
This paper examines the devolution of ambulance services in Ontario from provincial to municipal con...
Ontario has seen significant changes across the municipal landscape, including the realignment of se...
This paper examines whether the short- and long-term goals surrounding the Ontario government’s deci...
This paper examines the barriers that stakeholders must address with respect to effective public sec...
This 2nd edition of the Manual brings together advice, toolkits and templates to help councils regar...
This paper examines whether municipal reform has led to local government developing self-initiated, ...
This paper examines whether a performance management system would help the amalgamated City of Ottaw...
This paper examines the Ontario government’s proposed major changes to the local government of Ottaw...
This paper examines the appropriateness of business process re-engineering (BPR) in the improvement ...
To deliver quality services to customers is the desire of every public organisation, but what matter...
This paper examines the extent to which Ontario police business planning processes include effective...
This paper examines the relevance and significance of user fees in Ontario based on case studies tha...