Utilisation d’outils interactifs de médiation et enrichissement de l’expérience de visite muséale

This research focuses on the use of interactive mediation tools during the art museum visit which is perceived by professional almost as a necessity. Is the museum visit experience influenced (positively or negatively) by the art museum audiences use of interactive mediation tools ? Which dimensions are concerned ? First, we present the experience and interactivity concepts that constitute our reseach theoretical foundations. Second, we analyse the results from the qualitative method we implemented. On a managerial level, the goal is to help museum professionnals to choose interactive mediation tools in order to satisfy and broaden their audiences