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Three Internet-based adult literacy and adult education programs in Philadelphia were examined to identify ways Internet technology can be used to improve adult basic and literacy education. The Adult Literacy Technology Innovation Network (ALTIN) technology program, which began in the mid-1990s, provides basic instructional technology staff development for adult literacy teachers by using a model combining live, hands-on training, online training, and technical assistance and support. The Shelter Communications Literacy Network (SHELCOM), which operated from 1993-1995, was an experimental Internet-based computer writing project for adults living in homeless shelters. Its purpose was to evaluate the effect of file sharing on the quality of compositions written by homeless adult learners. Participants created a publication by working collaboratively through an Internet-based computer network. LiteracyLink, which began in 1996 with funding from the U.S. Department of Education, is designed to serve large numbers of U.S