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While historically higher education has utilized many different planning paradigms and elements, two concepts (strategic planning and operational planning) can be presented as the major planning concepts into which the various paradigms can be placed. Starting in fall 1991, Seminole Community College developed a planning model which integrated strategic and operational planning with the production of college-wide measures of institutional effectiveness. The model has the following characteristics: (1) the institutional mission statement is the initiating point; (2) both strategic and operaticnal planning are seen as separate processes linked through the mission statement; (3) organizational units perform both types of planning as they generate strategic as well as operational activities; (4) strategic planning generates a strategic elan as well as an annual plan which result in activities wit