Re-conceptualizing Information Systems Models: An Experience from ERP Systems Environment

Information systems have transformed organizations, performance and work. Hence, the linkage between information systems and individual performance has been an ongoing concern in information systems (IS) research. In the last decades, IS researchers have concentrated their efforts in developing and testing models that help with the investigation of IS and user performance in different environments. As a result, a number of models for studying end users ’ systems utilization and other related issues including system usefulness, system success and user aspects in business organizations have appeared. A synthesized model consolidating three well known and widely used models in IS research is proposed. The model was empirically tested in a sophisticated IS environment investigating the impacts of the enterprise recourse planning (ERP) systems on user perceived performance. Statistical analysis was performed including factors analysis and regression to test the model and prove its validity. The findings demonstrated that the proposed model performed well as most factors had direct and or indirect significant influences on user perceived performance suggesting therefore that the model possesses the ability to explain the main impacts of these factors on user performance