Cloud Computing and the Enterprise Needs for Data Freedom

Abstract — The article aims to investigate the problem, if the willingness and success of transferring enterprise operations to the cloud-computing infrastructure are related to the level of freedom of managing enterprise data. This problem emanates from the raising awareness of the enterprises, that submission of data for processing by the cloud computing solutions invokes risk of further transformations of data formats by vendor, and failure of keeping its compatibility to own data. In this case the enterprise could be unable to make archives, or to switch to another cloud service provider. The pilot survey explores attitudes of enterprise members and specialists of information technologies (IT) to the designed shadow service and is potential to increase customer trust for cloud computing services. The concept of shadow service architecture is suggested, which models the customized backup plan adjusted for managing data of the company as the compatibility matrix. Keywords-cloud computing; vendor lock-in; trust; compatibility matrix; shadow service architecture I