Process management and its use for optimization

The subject of thesis Process management and its use in optimization is drafting process change in real company and its subsequent implementation. The work focuses on the steps important to the change process, their explanation and subsequent use in practical part. Thesis is divided into two main parts. First part is a theoretical background of the process management and a development of this sector, explanation of key concepts closely related with process management to a description of a specific methods, which play a role in the process of company management.Next part is a practical part where most of the theoretical background was used. Practical work itself is a real-world example of the banking environment, where was actually implemented. Because of a limited possibility to publish the practical part, I do not mention a particular company and the data used for the preparation example are type data - these are not real data. However, the implementation of process changes was set this way and works now, and since it was the optimization, it is therefore expected that this change will bring its savings in the future. Since the implementation of the changes has already occurred, even this assumption was fulfilled and set change of process still generates its savings