This study contributes to literature on value creation in buyer-supplier relationships as well as literature on IT service provision. It makes a first attempt at building a comprehensive model of the factors that enable and inhibit value creation within buyersupplier relationships. A distinction is made between value drivers with a direct influence on value creation, operational- and strategic performance, and moderating contextual factors that may enable or inhibit value creation from taking place. Initial application of the model to an IT service provision context is provided. Further case based and survey based applications are needed to develop and validate the suggested model
One of the major challenges organizations face today is the increasing complexity of service value c...
This study examines the relationship between outsourcing motives, supplier–customer relationship and...
Service Quality, Value and Satisfaction literature in the past have shown that quality drives satisf...
A growing concern among the manufacturers who are actively involved in Information Technology outsou...
This thesis explores the phenomenon of value co-creation (VCC) in a business-to-business (B2B) conte...
Companies rely on others to achieve its goals. This is not only true in terms of management of the f...
Purpose – The purpose of this paper is to identify and describe the perceived value drivers (benefit...
The economic performance of a company does not depend on the company itself, but on its relationsh...
Over the past few decades, information technology outsourcing has become a widely used and researche...
Objectives: This research explores the value co-creation and communication process in a B2B service...
The essential purpose for a supplier and customer firm en-gaging in a relationship is to work togeth...
AbstractEven though there is a big established IT outsourcing market, one can witness considerable a...
As information systems (IS) outsourcing expands in scale and scope, it has become a fundamental issu...
In service supply chains, customers select a service provider with whom value would be maximized thr...
Value is increasingly created in networks of organizations and inter-organizational relationships ar...
One of the major challenges organizations face today is the increasing complexity of service value c...
This study examines the relationship between outsourcing motives, supplier–customer relationship and...
Service Quality, Value and Satisfaction literature in the past have shown that quality drives satisf...
A growing concern among the manufacturers who are actively involved in Information Technology outsou...
This thesis explores the phenomenon of value co-creation (VCC) in a business-to-business (B2B) conte...
Companies rely on others to achieve its goals. This is not only true in terms of management of the f...
Purpose – The purpose of this paper is to identify and describe the perceived value drivers (benefit...
The economic performance of a company does not depend on the company itself, but on its relationsh...
Over the past few decades, information technology outsourcing has become a widely used and researche...
Objectives: This research explores the value co-creation and communication process in a B2B service...
The essential purpose for a supplier and customer firm en-gaging in a relationship is to work togeth...
AbstractEven though there is a big established IT outsourcing market, one can witness considerable a...
As information systems (IS) outsourcing expands in scale and scope, it has become a fundamental issu...
In service supply chains, customers select a service provider with whom value would be maximized thr...
Value is increasingly created in networks of organizations and inter-organizational relationships ar...
One of the major challenges organizations face today is the increasing complexity of service value c...
This study examines the relationship between outsourcing motives, supplier–customer relationship and...
Service Quality, Value and Satisfaction literature in the past have shown that quality drives satisf...