The Role of Corporate Social Responsibility in Suppliers Selection

[[abstract]]隨著市場競爭趨勢全球化，永續發展的觀念逐漸興起，近年來企業社會責任議題備受重視，逐漸成為企業經營的必要能力及競爭力，過去許多供應商選擇的相關研究中提到如何設計選擇供應商的評估指標是一個成功的關鍵，而企業的經營必須取之有道，在邁入產品採購市場全球化的現代，供需上下游連貫的供應鏈觀念興起，供應商與企業間的關係逐漸由對立轉變為合作的觀念。隨著供應鏈競爭模式的改變，對供應商的選擇從價格開始注重產品或服務，而產品或服務背後延伸對社會造成的衝擊是否為企業在進行供應商選擇時重視的要素，此為本研究之主要動機。 本研究採問卷調查方式，將問巻分為供應商評選標準、企業社會責任及基本資料三大部份，進行結構式問卷設計，來探討企業社會責任在供應商選擇行為中扮演之角色。經由敘述性統計分析、信度分析、單因子變異數分析，得出以下研究結論： 企業在供應商選擇行為中，有關企業社會責任之思考，係以供應商對顧客面之重視程度較受企業所重視。其中，又以「供應商能負起產品責任」較受企業所青睞。而此一研究成果顯示：企業在供應商選擇行為中是較重視供應商能否對其產品負起相關責任為最。 其次為企業社會責任之環境保護面，其中又以「供應商能制定產品標準回收流程」較受企業所青睞；顯然環境保護的議題已成為供應商選擇之條件之一。[[abstract]]With the trend of globalization of market competition the gradual rise of the concept of sustainable development there is much more attention on the issue of corporate social responsibility (CSR) in recent years corporate social responsibility has gradually become a necessary corporate capability and competitiveness With the changing of supply chain competitive mode for supplier selection from the price began to focus on products or services In this study we discussed on the impact from product or services on society The research focuses on the role of corporate social responsibility in suppliers selection A questionnaire survey is adopted in this research to discuss the role of corporate social responsibility in suppliers selection The main scope includes the the supplier selection criteria corporate social responsibility and corporate backgrounds The research results are summarized as follows: In suppliers selection the most important factor of corporate social responsibility is Customers Among them the "suppliers to take responsibility of product" is more impressionable to favored in the suppliers selection The second important of corporate social responsibility in suppliers selection is Environment Among them the " suppliers to develop the standards of recycling process of product " is more impressionable to favored in the suppliers selection Obviously the issue of environmental protection has become one of the conditions of the supplier selectio