Designing and Assessing Interactive Systems Using Task Models

This two-part course takes a practical approach to introduce the principles, methods and tools in task modelling. Part 1: A non-technical introduction demonstrates that task models support successful design of interactive systems. Part 2: A more technical interactive hands-on exercise of how to "do it right", such as: How to go from task analysis to task models? How to assess (through analysis and simulation) that a task model is correct? How to identify complexity of user tasks