The status of research on leadership in business process management: A call for action

Business Process Management is recognised as a holistic management strategy aimed at achieving higher performance by optimising business processes. BPM projects require high commitment and leadership capabilities. Leadership has constantly been recognised as one of the critical success factors of BPM projects. However, the nature and characteristics of leadership in BPM are relatively under-researched areas. This paper presents the outcomes of a systematic literature review on leadership in BPM. While our review confirms a strong consensus on the importance of leadership in BPM, it also depicts the dearth of research in this area. We present a detailed analysis on the key themes observed within the current research with identified gaps and a call for action with a recommended research agenda