Antecedents of Effective Environmental Management in a Hotel Setting: A Test of the Value-Belief-Norm Theory

The purpose of this quantitative study is to test the validity of a behavioral theory in the context of environmental hotel management. The lack of theoretical consideration in previous studies on environmental attitudes of hotel/resort managers warrants an investigation of a theory with the potential to better explain behaviors that support the goals of environment management systems. The goal of this research was to document the values, beliefs, personal norms, and environmental management support behaviors of managers in a hospitality setting to test the behavioral theory. Data were collected from a sample of hotel and resort managers in the Phoenix metropolitan area by using a survey of well-documented items from previous research on the theory. Results suggest the theory is successful in explaining environmental management support behaviors. Implications for practitioners as well as researchers are discusse