A study of transient bottlenecks: understanding and reducing latency long-tail problem in n-tier web applications

An essential requirement of cloud computing or data centers is to simultaneously achieve good performance and high utilization for cost efficiency. High utilization through virtualization and hardware resource sharing is critical for both cloud providers and cloud consumers to reduce management and infrastructure costs (e.g., energy cost, hardware cost) and to increase cost-efficiency. Unfortunately, achieving good performance (e.g., low latency) for web applications at high resource utilization remains an elusive goal. Both practitioners and researchers have experienced the latency long-tail problem in clouds during periods of even moderate utilization (e.g., 50%). In this dissertation, we show that transient bottlenecks are an important contributing factor to the latency long-tail problem. Transient bottlenecks are bottlenecks with a short lifespan on the order of tens of milliseconds. Though short-lived, transient bottleneck can cause a long-tail response time distribution that spans a spectrum of 2 to 3 orders of magnitude, from tens of milliseconds to tens of seconds, due to the queuing effect propagation and amplification caused by complex inter-tier resource dependencies in the system. Transient bottlenecks can arise from a wide range of factors at different system layers. For example, we have identified transient bottlenecks caused by CPU dynamic voltage and frequency scaling (DVFS) control at the CPU architecture layer, Java garbage collection (GC) at the system software layer, and virtual machine (VM) consolidation at the application layer. These factors interact with naturally bursty workloads from clients, often leading to transient bottlenecks that cause overall performance degradation even if all the system resources are far from being saturated (e.g., less than 50%). By combining fine-grained monitoring tools and a sophisticated analytical method to generate and analyze monitoring data, we are able to detect and study transient bottlenecks in a systematic way.Ph.D