Exploring how to use scenarios to discover requirements

This paper investigates the effectiveness of different uses of scenarios on requirements discovery using results from requirements processes in two projects. The first specified requirements on a new aircraft management system at a regional UK airport to reduce its environmental impact. The second specified new work-based learning tools to be adopted by a consortium of organizations. In both projects scenarios were walked through both in facilitated workshops and in the stakeholders’ workplaces using different forms of a scenario tool. In the second project, scenarios were also walked through with a software prototype and creativity prompts. Results revealed both qualitative and quantitative differences in discovered requirements that have potential implications for models of scenario-based requirements discovery and the design of scenario tools