Editorial

The focus of the first issue of volume 45 reaches right across the whole breadth of retail and distribution management. The topics include the percieved gap between UK retail academic research and practice, developing a desire to interact with a salesperson scale and to explore possible tools for replacing salespeople on e-commerce websites, customers’ perceived value constructs of shopping malls from the perspective of Muslim shoppers, the quality of the internal supermarket organisation, the importance of private labels offered by each retailer on store loyalty, and the impact of varying demand and buffer size on distribution management performance