Smart metering and billing: Information to guide household water consumption

Until now householders have received limited information on their water consumption patterns. Smart water metering presents far more detailed information resources and the opportunity to transform the e xisting flow of information to consumers for improved efficiencies in water usage. However, a balance is needed between delivering current minimal information and the ful l detail smart metering can provide on time of use and end uses. It is critical to understand what information is of value to householders. This paper presents results from a recent householder survey at MidCoast Water {N5W}, which improves our understanding of the customer perspective on water consumption information