ORGANISATIONAL CULTURE IN ZAVOD ZA TURIZEM MARIBOR - POHORJE

Organizacijska kultura je del vsake organizacije, saj je to ključni dejavnik dobrega delovanje organizacije znotraj kakor tudi izven njenega okolja. Da bi spoznali in razdelali organizacijsko kulturo Zavoda z turizem Maribor – Pohorje, moramo najprej spoznati kaj sploh organizacijska kultura je in kateri so ključni dejavniki prepoznavanja organizacijske kulture. Ker so nekateri elementi organizacijske kulture vidni že zunanjemu opazovalcu, nekateri pa so skriti in jih poznajo samo člani posamezne organizacije, je prav tako pomembno poznavanje in ločevanje vseh elementov. Torej, kateri sploh so vidni deli in kateri so nevidni deli organizacijske kulture. Zaposleni so ključni del organizacijske kulture in le – to najboljše prikažejo in ocenijo. Zato se bomo v empiričnem delu ukvarjali z ugotavljanjem dojemanja organizacijske kulture zaposlenih Zavoda za turizem Maribor – Pohorje. Ugotovili smo, da zaposleni najbolje ocenjujejo kvaliteto medosebnih odnosov ter, da so stališča v organizaciji izmed vidnih delov organizacijske kulture najbolj vzdrževana.Organizational culture is a part of every organization, because it is a key factor in proper functioning of an organization within as well as outside its environment. To get to know and elaborate organizational culture of the Institute of Tourism Maribor - Pohorje, we first need to understand what is the meaning of organizational culture and what are the key factors in identifying it. While some elements of organizational culture are visible to an outside observer, others are hidden and known only to the members of an organization. Therefore, it is important to know which those elements are and how to separate them. That is to say, which elements of an organizational culture are visible and which are hidden. Employees are a key part of organizational culture and they are the ones that display and evaluate it in the best way. Therefore, we set out to determine how employees of the Institute for Tourism Maribor – Pohorje perceive their organizational culture. In the research we established that employees rated the quality of interpersonal relationships with the highest score. Out of all the visible elements, the views of the organization are the most maintained part of its organizational culture