Disputes resolution in construction project: a case of Germiston, South Africa

Abstract: Disputes have become an endemic feature of the South Mrican construction industry. When they are not properly resolved they can escalate causing schedule delays, leading to claims that require litigation proceedings for resolution if arbitration is not present as a clause in the contract thus destroying business relationships. The aim of this paper is to evaluate the most effective dispute resolution methods in the johannesburg construction industry. The methodology used in this study was quantitative research approach and data was collected via a questionnaire well-structured. Findings from the study shows that negotiation was ranked first, followed by arbitration while mini-trial was ranked last in the preferred forms of dispute resolution method in the Germiston construction industry. The study add to the body of knowledge on the method for dispute resolution in construction project; but with specific emphasis on the Germiston construction industry of the Gauteng province of South Africa