Information technology for competitive advantage within logistics and supply chains: a review

This paper offers a systematic review of the literature on the use of information technology (IT) in logistics and supply chain management to achieve competitive advantage. While IT has revolutionized traditional logistics and supply chains to achieve numerous benefits such as increased efficiency and responsiveness, it is not still clear to what extend IT has contributed to competitive advantage within logistics and supply chains. This paper contributes to this debate by: (i) reporting the literature on the role of IT in achieving competitive advantage within logistics and supply chains based on the linkages between ‘adaptation’, ‘alignment’, and ‘agility’, (triple A’s) (Lee, 2004), and (ii) discussing managerial implications and identifying future research directions