Designing interactive systems : people, activities, contexts, technologies

Authoritative in its coverage, the book draws on the authors’ extensive experience in research and teaching. A self-contained introduction to the area is followed by a systematic discussion of the influence of human psychology on the design of interactive systems, illustrated by many real-world examples. Next, a practical, scenario-based design method and techniques are presented. Later sections treat hot topics such as affective computing, social navigation and computer-supported cooperative work. A range of current methods, including contextual design and the latest thinking in evaluation, are treated in detail. These more advanced, research-led chapters encourage the reader to reflect critically on the domain as a whole.The book explores this continually developing discipline by bringing together the most useful aspects of established practice with newer perspectives. The approach recognizes that we have gone beyond computers in the workplace and are concerned with designing engaging interactions between people and a wide range of devices, products and system