Add to ORKGComplaint is a form of consumer complain behavior. Complainants evaluate their complaining experience by their perceived-justice, which will influence their satisfaction, trust and commitment to the firm. This research finds that cellular-phone operator complainant\u27s perceived-justice has the effect on complainant\u27s trust and commitment, with satisfaction as an intervening variable
Electrical problems are classified in the business services that are considered part of the general ...
Nowadays, the industry of telecommunication service provider in Indonesia is thriving. Telecommunica...
Understanding why dissatisfied consumers complain the way they do is a very important issue to be di...
Complaint is a form of consumer complain behavior. Complainants evaluate their complaining experienc...
Complaint is a form of consumer complain behavior. Complainants evaluate their complaining experienc...
Service companies often face complaints due to the challenges of providing standardized services. Un...
This study aims to analyze the effect of perceived justice on satisfaction after handling complaints...
This study aims to analyze the effect of perceived justice on satisfaction after handling complaints...
Employees perceive the fairness of organization’s systems and procedure is called perceived justice....
Penelitian ini bertujuan untuk mengetahui pengaruh Persepsi Keadilan terhadap Pemulihan Kepuasan Pel...
The purpose of this study was to determine the effect of distributive justice perceptions, perceptio...
This study examines the effect of distribution, procedural, and Interactional justice on customer sa...
The Effect of Justice Perceptions On Affective Commitment And Job Satisfaction With Psychological Ow...
Abstract: The research objectives were to analyze: the influence of distributive justice, procedural...
Abstract Marketing research involving justice variables as antecedent variables relatively not so m...
Electrical problems are classified in the business services that are considered part of the general ...
Nowadays, the industry of telecommunication service provider in Indonesia is thriving. Telecommunica...
Understanding why dissatisfied consumers complain the way they do is a very important issue to be di...
Complaint is a form of consumer complain behavior. Complainants evaluate their complaining experienc...
Complaint is a form of consumer complain behavior. Complainants evaluate their complaining experienc...
Service companies often face complaints due to the challenges of providing standardized services. Un...
This study aims to analyze the effect of perceived justice on satisfaction after handling complaints...
This study aims to analyze the effect of perceived justice on satisfaction after handling complaints...
Employees perceive the fairness of organization’s systems and procedure is called perceived justice....
Penelitian ini bertujuan untuk mengetahui pengaruh Persepsi Keadilan terhadap Pemulihan Kepuasan Pel...
The purpose of this study was to determine the effect of distributive justice perceptions, perceptio...
This study examines the effect of distribution, procedural, and Interactional justice on customer sa...
The Effect of Justice Perceptions On Affective Commitment And Job Satisfaction With Psychological Ow...
Abstract: The research objectives were to analyze: the influence of distributive justice, procedural...
Abstract Marketing research involving justice variables as antecedent variables relatively not so m...
Electrical problems are classified in the business services that are considered part of the general ...
Nowadays, the industry of telecommunication service provider in Indonesia is thriving. Telecommunica...
Understanding why dissatisfied consumers complain the way they do is a very important issue to be di...