Peranan Pengembangan Manajemen Kinerja Sumber Daya Manusia dalam Meningkatkan Mutu Pelayanan Jasa

The problem service of public cover overdue completion of task or mistime, unproductive in working, weaken activity monitoring mechanism him, difficult him comprehend training module, limitation of fund, there is no team supervisor of repair of performance, lack of internal socialition, and lack of good comition executor and also stakeholders, and also not yet integrated of activity of development of management base on performance in activity of best quality. Through development of performance management of resourses human being meant to public service can be carried out to the manner born, quickly, and responsive of acuntability. This matter can be realized because development of performance management can improve;repair quality of service chronically, can environmental bemake which support and can apply service standard in an as optimal. Activity to execute performance management realized to passto arrange arrangement in service, process change which have the character of evolusional is not revolution, developing team job and leadership, developing same job principle and partner, progress watched routinely pass clear indicators, optimalisation exploiting of available resource, and guarantee applying of elementary order repair of service system, taking care of relationwith costumer, stipulating of profession standard, team job. Keyword : Management , Performance, Servic