Pengukuran Kinerja Sistem Informasi Menggunakan Balanced Sconecard

The Balanced scorecard (BSC) is a method created by Kaplan and Norton to fulfill the needs of modem corporations for performance evaluation. As it turns out, BSC is not only appropriate for evaluation, but also an effective tool for the creation of corporate strategy as well as communicating it throughout the company. On the other hand, information resources nowadays are admitted to be of strategic value to the firm, and should be optimally managed. This paper describes how BSC may be applied to the effort of managing the firms information systems, including its performance measurement Key words: balanced scorecard, information systems managemen