Hubungan Dimensi Ketanggapan Waktu Tunggu Pasien, Kejelasan Informasi, dan Kerahasiaan Informasi Pelayanan Kesehatan dengan Karakteristik Anggota Rumah Tangga dan Status Sosioekonomi di Unit Rawat Inap Puskesmas

Backgound: Nowadays, health care facilities have become a gate toward health care professional. Health care facilities as first level which have developed by the government particularly Public Health Centers should be a partner with others facilities in community. Furthermore, one of the current issues still being discussed today is inpatient health care related tothree main dimensions of responsiveness. The three dimensions involve waiting time, clarity of information, and confidentiality of health care information. Methods: The objectives of the study are to analyze the relationship among the characteristics of household members, socioeconomic status with responsiveness dimensions of waiting time, clarity of information and confidentiality of health care information at the inpatient Public Health Centers, and to analyze health care discrimination for Family Poor Insurance with responsiveness dimensions of waiting time, clarity of information and confidentiality of healthcare information at the inpatient Public Health Centers. A Cross Sectional research design was performed with sample sizes in this study was 5342. Quantitative data collection involved secondary data of Baseline Health Research 2007 that was analyzed using SPSS 18 with unpaired T-test procedures. Results: The results indicate that Area Classifications, and Family Poor Insurance were significantly associated with Waiting Times at Inpatient Public Health Centers (p < 0.05). Age of household members, Education Level, and Area Classifications were significantly associated with Clarity of Information at Inpatient Public Health Centers (p < 0.05), Whereas, Age of household members and Education level were significantly associated with Confidentiality of Health Care Information at Inpatient Public Health Centers (p < 0. 05). Conclusions: As a pointed out that there was Health Care Discrimination of Family Poor Insurance for Waiting Time dimensions. Thus, it need the active roles each element, it also adopting the health information technology to supports integrating health care performance in public health centers in which quality, equity, and accountability