Barriers to information and communication technology use

M.Com. (Business Management)Information and Communication Technology (ICT) is pervasive in tertiary education, commerce and industry, yet many disadvantaged rural areas and townships lag behind in technological development. For example, in rural schools students have weak ICT background and consequently their progress at tertiary education level and career choices suffer, easpecially in the urban career context. This study sought to identify the urban-rural divide in ICT and determine the causes. Questionnaires were distributed to a purposive sample of 196 students at the University of Johannesburg, Doornfontein Campus. The results show that practical use of computers starts at high school ages between 11 and 15 years. The computer instructions are less pronounced. There have been some ICT development initiatives by government and some other organisations although not well coordinated. The resource needs for uninhibited expansion of ICT include computers, connectivity and skilled educators. Despite the current efforts, rural areas and townships lag behind for various reasons such as; technological under-development, low literacy levels and poverty. Thus students from these disadvantaged communities are constrained in career choices and also struggle to cope at university because of the demand for ICT ability. The pervasiveness of ICT in all walks of life has created a digital divide to the extent that township and rural folk remain marginalised although Internet cafes have played a part in making ICT somewhat accessible. The explosion in mobile telephony and its widespread use even in rural areas have immense potential for ICT growth. However, education and awareness campaigns on the utility of cell phones as a medium for ICT will be essential. A renewed focus on computer education in primary school learners will “catch them young” and revolutionalise the ICT in South Africa. The development in ICT will require further substantial investment in ICT infrastructure and hardware as well as improving the skills of educators. The digital divide need be closed so that marginalised rural areas and townships can also derive the socio-economic benefits that ICT bring. Education will raise the literacy thresholds, which will increase awareness of the potency of ICT. Use of local language and content on the Internet will enhance its cultural relevance and acceptability. ICT is a global phenomenon and South Africa cannot afford to take a back seat