Yes we can! Implementing digitization requests in Alma

Enabling patron digitization requests is one of those (new) exciting services that end users appreciate! Alma allows patrons and staff members to request the creation of a digital file for any physical or electronic item. Alma digitization request workflow is configurable according to the library’s requirements, created via Alma or Primo, partial or full, limited to some user groups, limited in numbers, with or without approval process, digitized materials added to collections and made accessible to registered and/or guest users via Primo, etc. So Alma libraries can deal with a lot of different options to satisfy their patrons' needs. This session will present the development and launch of digital fulfillment from the perspective of 3 institutions (the University of Otago Library, the University of Liege Library, and the University of Sheffield Library) focusing on the strategic choices that were made, the implementation, and the final delivery of the services to their communities