[[alternative]]A Study of the Perception and Quality Satisfaction on Academic Management System: An Example in Chiayi County Teachers

[[abstract]] 本研究期望透過「知覺有用性」、「知覺易用性」與「系統品質」、「資訊品質」與「服務品質」滿意度等各面向，來探討嘉義縣國小教師對學務管理系統的使用知覺與使用品質滿意度之關係。並希望藉由研究結果的分析與所提建議，能對未來學務管理系統的發展有所裨益。 本研究採用文獻探討及問卷調查方式進行研究，並編製研究工具「學務管理系統使用知覺與使用品質滿意度之研究」的問卷。研究對象為嘉義縣使用學務管理系統之國小教師，依據學校地理位置加以分區並做叢集抽樣，共寄發19所學校發放320份問卷，回收有效問卷299份進行分析。本研究在問卷回收後，再以SPSS for Windows 22.0 來進行資料分析與處理工作，統計方法主要採用描述性統計分析、獨立樣本t 檢定、單因子變異數分析、LSD法及Pearson積差相關來進行事後分析。 本研究主要發現如下：一、嘉義縣國小教師對學務管理系統使用知覺方面，同意學務管理系統有助於工作效率的提升，不過認為如何讓使用者更熟悉系統的各項功能操作介面，則仍有待加強。二、教師對學務管理系統的使用品質滿意度方面，以資訊品質較受滿意，而使用者對系統品質的滿意度則較低。三、在不同個人背景變項中，教師使用學務管理系統的時間長短與接受相關教育訓練的時數及使用者服務學校的規模、所在地理位置等，在使用知覺與使用品質滿意度方面，均存在著顯著性差異。四、國小教師對學務管理系統的使用知覺與使用品質滿意度有顯著正相關。[[abstract]] The purpose of this study is to discover elementary school teachers in Chiayi County. We hope to utilize conclusions from this research to provide benefits to future academic administration management systems. This study uses discussion document analysis and questionnaire survey methods. A questionnaire focus on “A study of the perception and quality satisfaction on Academic Management System~ An example in chiayi county teachers” was developed; the main study group is Chiayi County elementary school teachers who use academic administration management system on regular basis. On the basis of school location, Random sampling was performed in different surrounding areas. A total of three hundred twenty questionnaires were distributed to nineteen schools; two hundred ninety-nine questionnaires were received and valid. SPSS for Windows 22.0 were applied for data analysis and processing. Descriptive statistical analysis, independent samples t-test, single factor analysis of variance and Pearson product-moment correlation coefficient are the primary analysis methods I used in this study. The main findings of this study are as follows: 1.The response Chiayi County elementary school teachers to academic administration management system is that teachers acknowledge “perceived usefulness” and “perceived ease-of-use.” Teachers also agree that th academic administration management system is helpful for maximizing work efficiency. However, the consensus of teachers was also that they need better training on how to use system. 2.The Chiayi County elementary school teachers’ satisfaction with regard to the academic administration management system was high with information quality, but was low with system quality. 3.There is noticeable difference in teachers’ user attitude and user satisfaction based upon individual background variables. Factors include experience with the academic administration management system, hours of system training, size of school and school’s geographic location. 4.Elementary school teachers’ user attitude and user satisfaction have a direct correlation