[[alternative]]A STUDY OF THE EFFECT OF EMPLOYEES' COMMUNICATION SATISFACTION AND ORGANIZATIONAL CLIMATE UPON WORKING STRESS ORGANIZATIONAL COMMITMENT AND TURNOVER INTENTION--TAKE EXPERIMENTS OF CHIAYI COUNTY AND CHIAYI CITY DEPARTMENT OF LAND

[[abstract]] 本研究旨在探討最基層之地政事務所員工的溝通滿足與組織氣候對其工作壓力、組織承諾與離職傾向的影響。以嘉義縣市共五個地政事務所的員工為研究對象，採取便利抽樣方式進行問卷調查，共發出問卷352份，回收274份，有效問卷233份，有效回收率66.19﹪。問卷回收後以SPSS For Window統計套裝軟體進行統計分析整理。 研究主要發現：年齡層界於31~35歲學歷是專科、大學者在溝通滿足、組織氣候、組織承諾之感受度偏低，工作壓力、離職傾向之感受度偏高，並隨著年齡增長而有較佳之認同感。本研究結果提出四點建議：1.重視主管與員工的溝通滿足，強化新進員工主動與各課室之溝通。2.舉辦職場壓力管理課程。3.強化組織承諾，穩定員工工作情緒。4.對35歲以下之年齡層者應多加關懷鼓勵。 [[abstract]] The purpose of this research is to know the effect to the basic employee of the Department of Land in employees’ communication satisfaction and the organizational climate upon working stress organizational commitment and turnover intention. The employees of 5 Department of Lands in Chia Yi county and Chia Yi City are the research people and take the most convenient questionnaire, there are 352 issued and 274 returned, 233 are useful and the rate is 66.19%. After get questionnaires back, use SPSS For Window Statistical Software to statistics and analysis. The result in this research is found that the age of people between 31~35, college and university educated whose sensitive is lower in communication satisfaction, organizational climate and organizational commitment but higher in working stress and turnover intention and as the age more older the agreement is more better. There’re 4 suggestions in the research: 1.Take care in the communication satisfaction between supervisors and employees, improve the communication in new employees and every offices. 2.Take the manage classes of professional pressure. 3.Stress the organizational commitment, ease the employees’ working empotion. 4.Pay more attention to those people whose age is under 35.