[[alternative]]A Study of Personality Traits and Turnover Intention for Life

[[abstract]] 本研究旨在探討五大人格特質對於工作壓力與離職傾向之影響，藉此提供壽險公司在徵才、留才、提高生產力以及降低人事成本等決策上，可做為參考。本研究以台灣地區壽險業員工為研究對象，採用問卷調查法進行抽樣，總計發出350份問卷，取得有效問卷共計302份，並使用迴歸分析進行資料分析，實証結果發現：五大人格特質中友善性、外向性對於工作壓力有負向顯著影響，情緒穩定性對於工作壓力有正向顯著影響；五大人格特質裡友善性、外向性、勤勉謹慎性對於離職傾向有負向顯著影響，情緒穩定性對於離職傾向則有正向顯著影響；工作壓力對於離職傾向則有負向顯著影響。[[abstract]] This study aimed to investigate the effects of big five personality traits on job stress and turnover intention thereby providing life insurance companies in the recruiting, improving productivity and lowering personnel costs. Using the questionnaire survey, a total of 302 effective samples were collected from the salesmen in Taiwanese life insurance companies and then compiled for further regression analysis. Empirical results show that among the big five personality traits, agreeableness and extraversion has negative effects on job stress whereas only neuroticism has a positive effect on job stress. Agreeableness, extraversion, and conscientiousness have negative impact on turnover intention, whereas neuroticism has positive impact on turnover intention. Overall job stress has negative effects on turnover intention