[[alternative]]The Study of Factors of Involving Young Volunteers--The Case of Taiwanese Youth Social Service Promotion Association

[[abstract]] 本研究以計畫行為理論為基礎，結合社會資本理論的重要研究構念，發展相關研究假說與概念模式，針對『社團法人臺灣青年社會服務推展協會』之青少年志工進行研究，主要研究目的乃在於了解影響青少年志工持續參與志願服務的重要因素。回顧過往國內外研究文獻之研究結果可知，青少年學生常因學業壓力而無法參與志願服務，有鑑於國內青少年志工的人數仍逐年增加，這些青少年族群在課業忙碌與經濟未獨立的情況下，有哪些重要影響因素會對青少年參與志願服務並且持續進行志工活動，乃為本研究亟欲深入了解探討的主要重點。 本研究將採實證問卷調查法為主要研究方法，並以『社團法人臺灣青年社會服務推展協會』的青少年志工進行調查研究。藉由國內外相關研究文獻的彙整、蒐集、比較與整理，以發展出關於青少年志工持續參與志願服務的重要因素影響關係之調查問項，再經由學界與業界專家的深入訪談和試測，進行問卷題項之修正，以確保問卷定之嚴謹度。在實證資料之收集上，本研究將以『社團法人臺灣青年社會服務推展協會』的青少年志工為樣本進行問卷施測。正式問卷發放268份，一共回收了問卷253份，扣除無效問卷28份，得到有效問卷225份，有效問卷回收率為83.95%。對實證數據資料完成編碼檢核後，研究者以描述統計與結構方程式模式，進行問卷資料之信度與效度檢驗，並對本研究所建立的研究假說與概念模式進行驗證。本研究的主要研究結果如下： 一、 青少年志工對社會資本理論的重要研究構念(包括：社會互動連結、信任感、共享價值觀)之相關題項之回應，均具有相當高的同意程度。二、 青少年志工對計畫行為理論的重要研究構念(包括：態度、主觀規範、知覺行為控制與持續參與志願服務)之相關題項之填答，均具有相當高的同意程度。三、 除了信任感對主觀規範的因果影響關係不顯著外，青少年志工對於社會互動連結、信任感、共享價值觀的認知觀點，會正向顯著地影響其對志工服務參與的態度、主觀規範、知覺行為控制。四、 此外，態度、主觀規範、知覺行為控制則會進一步影響其持續參與志願服務。 本研究之相關研究成果期冀可對非營利組織青少年志工人力之發展上提供有用的實務與研究建議，以增加國內青少年參與志願服務的比例，並且讓相關非營利組織能夠更加了解青少年志工參與志願服務的需求，滿足青少年志工的期待，以有效延長青少年參與志願服務的時間。[[abstract]] Based upon the theory of planned behavior (TPB), this research aims at investigating the critical influencing factors affecting youth volunteers’ continue participation in voluntary services by integrating the theoretical perspective of social capital. In reviewing prior literature, nowadays, the trend of youth volunteers in participating voluntary services is going up-swinging. Thus, exploring ways the critical factors facilitating youth volunteers’ participation in voluntary services and identifying the pros and cons of driving youth volunteers’ continuance participation in voluntary services are becoming critical for the recruit of adolescent voluntary workforce in non-profit welfare organizations. Therefore, the author meticulously planned to review systematically and comprehensively prior literature and to apply large-scale survey to find out the factors that affect youth volunteersin the continue participation. The participants of the survey were purposively selected from the youth volunteers registered in the Taiwan Association for the Promotion of Youth Social Services. The measurement and proposed theoretical model were validated by utilizing the Smart PLS 2.0M3 software, a component-based structural equation modeling technique. The major research findings of the study were summarized as follows:1. The respondents of surveyed youth volunteers in the Taiwan Association for the Promotion of Youth Social Services perceived the critical constructs of social interactive tie, trust and shared value in association with social capital theory (SCT) with practically high level of agreement.2. The respondents of surveyed youth volunteers in the Taiwan Association for the Promotion of Youth Social Services perceived the major constructs of attitude, social norm and perceived behavioral control in associated with theory of planned behaviors (TPB) with practically high level of agreement.3. The significant affecting levels were found among the causal relationships of the critical antecedents of social interaction ties, trust and shared value on the related constructs of attitude, social norm and perceived behavioral control in associated with theory of planned behaviors; except for the insignificant effect of trust on social norm. Also, the respondent youth volunteers’ perceptions on attitude, social norm and perceived behavioral control have significant influencing effects on their continuance participation in voluntary services of the Taiwan Association for the Promotion of Youth Social Services. The research results confirmed the proposed research model of this study. The empirical results of this study are expected to contribute instrumental theoretical guidelines and provide practical suggestions to the recruits of new adolescent voluntary workforces in non-profit organizations in Taiwan