Disabled people and E-inclusion

The fast developing technologies can benefit disabled people from many ways. However, it also formed new gap to them and caused their lives to be marginalized by the digital society. The purpose of this research was to find out issues and problems disabled people meet in the e-Society. A literature study was conducted as the research method by trying to follow the principles of systematic literature review method. 51 articles were collected from the online publication database to support this research. The results found out that the reasons caused the exclusion of disabled people are because of the issues of affordability, impairments of disabled people and social phenomenon. The price of mainstream technologies in the market is not affordable to the majority number of disabled people since the low employment rate and low income level keep most of them living in poverty. On one hand, the impairments of disabled people not only affect their lives and works, but also limited their ability to have the access to various technologies. On the other hand, the design of technologies has not fully covered the needs of disabled users, which causes many challenges and problems during the experiment of technologies. Moreover, due to the average low level of education, disabled people are lacking of technical knowledge in how to use ICT, especially in the group of female and senior people with disabilities. The most important finding in this research paper demonstrates that more than half of the articles mentioned the issue of lacking awareness in disabled people. The situation of exclusion of disabled people in today’s digital world can be changed if the whole society could pay more attention to their challenges and problems