Strategic planning for library and information services

Short, practical guide to the concepts, tools, and techniques of strategic planning and their application to library and information services. Covers key steps in the planning process, from environmental analysis, through the strategic focus of missions and objectives, to operational plans which provide the link between strategy and action. Emphasizes the “how to” approach, but also provides an annotated reading list of 33 books and articles enabling further exploration of the tools described and examples cited. Arranged in six sections: Introduction; Strategic planning in context; Environmental analysis; Strategic focus; From strategy to action; Conclusion – documenting the process; and Further reading