Using Professionally Trained Interpreters to Increase Patient/Provider Satisfaction: Does It Work?

Ann D. Bagchi
Natalya Verbitsky-Savitz
Sky Andrecheck
Stacy Dale

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Publication date

February 2010

Publisher

Mathematica Policy Research, Inc.

Language

English

Abstract

Examines the need for trained medical interpreters by comparing the satisfaction of emergency room patients, doctors, and triage and discharge nurses when provided with interpreters and when provided only with telephone language lines or ad hoc services

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Using Professionally Trained Interpreters to Increase Patient/Provider Satisfaction: Does It Work?

Abstract

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Using Professionally Trained Interpreters to Increase Patient/Provider Satisfaction: Does It Work?

Abstract

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