LETTER REPORT SUMMARY RESULTS OF THE NRC TEAM INTERACTION SKILLS STUDY AT DIABLO CANYON POWER PLANT

This report presents information to participants in the Team Interaction Skills study conducted at Diablo Canyon Power Plant from September to November 1989. A study was conducted to develop and assess measures of team interaction skills of nuclear power plant control room crews in simulated emergency conditions. Data were collected at a boiling water reactor (BWR) and pressurized water reactor (PWA) using three sets of rating scales; Behaviorally Anchored Rating Scales (BARS), Behavioral Frequency rating scales, and Technical Performance rating scales. Diablo Canyon Power Plant agreed to serve as the PWR plant in the study. Obse!Vers consisting of contract license examiners, Diablo Canyon Power Plant training instructors, and project staff used the rating scales to provide assessments of team interaction skills and technical skills of control room crews during emerg-3ncy scenarios as part of license requalification training. Crew members were also asked to providH self-ratings of their performance to gather information regarding crew responses to the Team Interactions Skills rating scales