Computer Network Availability at Sandia National Laboratories, Albuquerque NM: Measurement and Perception

The desire to provide a measure of computer network availability at Sandia National Laboratories has existed for along time. Several attempts were made to build this measure by accurately recording network failures, identifying the type of network element involved, the root cause of the problem, and the time to repair the fault. Recognizing the limitations of available methods, it became obvious that another approach of determining network availability had to be defined. The chosen concept involved the periodic sampling of network services and applications from various network locations. A measure of ''network'' availability was then calculated based on the ratio of polling success to failure. The effort required to gather the information and produce a useful metric is not prohibitive and the information gained has verified long held feelings regarding network performance with real data