A Study on the Design of a Wiki-Based Group Working Platform

[[abstract]]現代的企業組織逐漸以跨部門或是跨領域的群組工作模式取代傳統的部門運作模式，群組的形成多半是為了研發新產品或是執行創新，因此對於群組而言需要有合適的資訊平台能夠連結異質知識、分享知識以及達成群組共識。然而創新的過程是無法事先預期與規劃，因此這樣的資訊平台需要適度的開放性與創作彈性。在Web 2.0網路應用的發展下，產生了許多以開放式創新概念為基礎的群組軟體與社群軟體，其中Wiki被廣泛的應用許多不同領域，也確實具有開放性與創作彈性的特點，但是作為企業群組的工作平台，Wiki顯得內容鬆散、缺乏結構性，資訊不容易被整合利用，同時也缺乏適當的群組溝通工具。本研究以MediaWiki為基礎，並且以具備Semantic Web語意網特性的擴充模組，以及適當的溝通模組打造適合開放式創新的群組工作平台。[[abstract]]Cross-domain or interdepartmental group work are becoming the main stream operating style in modem companies. Groups are getting important in developing new products and collecting new ideas for innovation. Therefore, collaborating knowledge, linking heterogeneous knowledge, and sharing knowledge among members become the important purpose of group based information systems. However, since the process of innovation is unpredictable, information systems that support the innovation process must be open and flexible. There are some newly emerged groupware based on the Web 2.0 and the open innovation concepts meet these features, such as the widely used Wiki that is both open and flexible for collaboration. But as an enterprise group work platform, the current form of Wiki is not easy to be integrated and reused, and lacks appropriate communication tool for brainstorming. This thesis proposed a enhancement framework through integrating Semantic Web and user interface improvements for the enterprise group work situation. A prototype of the proposed framework is developed, and the implications are also discussed.[[note]]碩