An Action Research on Workplace Spiritual Learning in Insurance Industry

[[abstract]]本研究旨在探討保險業導入靈性學習課程之行動研究，並以保險業務員的靈性學習進行研究。本研究目的如下： 一、探討以靈性學習課程導入保險業之課程設計。 二、探討靈性學習課程之實施方式。 三、探討帶領靈性學習課程對帶領人之影響。 四、探討保險業務員參與靈性學習課程之影響性。 本研究透過行動研究的方式，蒐集研究所需之資料。研究對象為保險公司之六位業務員，此六名學員，共計男性一位、女性五位，在保險職場任職業務主管時間從六年至二十五年不等，年齡介於30歲至55歲之間。經過研究資料整理後，獲致主要結論如下： 一、保險業職場導入靈性學習課程之內容，包含自我內在統整、自己與他人的關係、自己與大自然的連結等三個面向 （一）從自我內在統整、自己與他人的關係、自己與大自然的連結，以點、線、面的方式串連，將職場靈性學習之內涵融入其中 （二）靈性教育課程內容，包括冥想、自我探索、我的出生故事、專注法、與生命對話、改變從屬等級（一）、改變從屬等級（二）、認識你的真正力量、亂語、吸引你想要的、展現較高品質、永續能量等12個單元，皆適用於靈性學習課程方案。 （三）規劃與生命歷程連結的主題，令課程充滿熟悉感，彷彿自己就是主角 （四）以個人到大自然，逐步連結，能循序漸進的認識自己、自我肯定 二、身體律動、音樂、冥想、訴說生命故事、電影欣賞、團體分享，皆是靈性課程實施的方式 （一）身體律動、音樂、冥想、訴說生命故事、電影欣賞等方式皆適用於靈性學習中 （二）實施方式可在課程內容中相互交流運用，以此概念發展更多元之活動方式 （三）善用團體動能，活動以遊戲方式輕鬆帶入，促進學員間的情誼及信任感 （四）營造放鬆、安全與正向的學習氣氛 三、靈性課程教案的實施，對帶領人的影響為：發現舊有習性的桎梏，訂定更高遠的人生願景 四、靈性課程教案的實施，對參與學員的影響為：面對真實自我的勇氣、積極修補人我關係、喜愛自己的工作、營建有價值的工作意義 最後，依據研究結果針對，保險公司教育訓練單位、保險業務員、靈性學習帶領人以及未來相關研究提出建議。[[abstract]]This study is an action research of Spiritual Learning in insurance enterprises. The purpose is to explore the influences of spiritual learning on insurance sales agents. The main purpose of this research was following： 1. The understanding of the planning and enforcement of spiritual learning courses in insurance enterprises. 2. The understanding of Implementation Methods of spiritual learning courses 3. The understanding of how spiritual learning influences on course leaders. 4. The understating of influences of insurance sales who participate spiritual learning. In this study, the necessary data are collected through action studies, and the subjects are six insurance sales agents. One of them is male, and the others are female. All of subjects have six to twenty five years experiences with management-level in insurance companies, and they are between 30 to 55 years old. The findings of this study are summarized as follows: 1. Contents of spiritual courses in insurance industry, including integrating oneself to others and the relationship between human and Nature. (1) Use full-scale methods as integrating oneself to others and the relationship between human and Nature, bringing spiritual learning into courses. (2) The contents of spiritual courses are including meditation, self-exploring, life stories, concentrating, dialogue with life, change logical levels (1) and (2), realizing one’s true power, gibberish, attracting one’s desires, showing high quality. sustainable energy. All of the 12 units are suitable for spiritual learning. (3) Planning themes which are related to life course, let learners feel familiar with the course, as if they are the leading role. (4) Link human being to Nature, knowing and approving one’s own step by step. 2. Body’s natural rhythm, music, meditation, talking about life stories, and watching movies, groups share are methods of delivering spiritual learning courses. (1) Body’s natural rhythm, music, meditation, talking about life stories, and watching movies are suitable for spiritual learning. (2) With the concept of using each method in turn, expanding various ways of activities. (3) Make good use of the power of groups, doing activities as games to enhance relationship between learners and build trust. (4) Create a relaxing, safe, and positive atmosphere. 3. The enforcement of spiritual learning acquires significant influences to leader includes: found that old habits shackles, set far higher vision of life. 4. The enforcement of spiritual learning acquires significant influences to learners includes: gain courage to face the true self, use positive ways to mend relationship, love their work, valuable work meaning construction. Finally, according to the conclusions, this study presents recommendations for insurance company’s department of training, insurance sales agents, spiritual leaders to learn and future research.[[note]]碩