Security of internet banking in NLB

V diplomski nalogi smo se posvetili varnosti internetnega bančništva v NLB. V teoretičnem delu smo predstavili internetno bančništvo ter njegove prednosti in slabosti. Opisali smo škodljivo programsko opremo, ki je nevarna internetnemu bančništvu, metode za zagotavljanje varnosti pri poslovanju s spletno banko in varnostne elemente spletne banke NLB Klik. V empiričnem delu diplomskega dela smo s pomočjo vprašalnika, pri katerem je sodelovalo 137 naključno izbranih uporabnikov spletne banke NLB Klik, raziskali in analizirali stopnjo ozaveščenosti varne uporabe internetnega bančništva med komitenti. Rezultati kažejo na to, da precej uporabnikov uporablja nizko obliko zaščite, kar se kaže tako pri uporabi orodij za zaščito zasebnosti, kot tudi pri uporabi varnostnih elementov v spletni banki NLB Klik. Uporabniki menijo, da znajo poskrbeti za svojo varnost pri poslovanju s spletno banko NLB Klik, vendar večina med njimi ni prepričana, da je dovolj ozaveščena o varni uporabi interneta. Uporaba spletne banke NLB Klik pa se jim ne zdi varnejša od uporabe mobilne banke Klikin.In this thesis we focused on the safety of Internet banking in NLB. The theoretical part presents internet banking and its advantages and disadvantages. We described malicious software, which is dangerous to an Internet banking methods to ensure safety when dealing with online banking and online security features NLB Klik. In the empirical part of the thesis was through a questionnaire, in which participated 137 randomly selected users of online bank NLB Klik, investigate and analyze the level of awareness of safe use of Internet banking among customers. The results show that quite user uses a low form of protection, which is reflected both in the use of tools for privacy protection, as well as in the use of security features in the online bank NLB Klik. Users believe that they can provide for their security in dealing with online bank NLB Klik, but most of them did not believe that there is enough awareness about the safe use of the Internet. Using online bank NLB Klik but they do not seem safer than the use of mobile bank Klikin